Generally shipping is only within the US but feel free to email me if you are out of the country and are looking to place an order. If your country requires a reception fee, The Moth Queen LLC is not responsible. Thank you for understanding!
We have a no refund policy but in most cases I am happy to provide a replacement! Everything is made in small batches and some items (like the incantation bowls and the flambeaux) take longer to create and be energetically charged so please be aware there might be increased processing time.
I am so appreciative of all of the people who have interest in the spiritual offerings and services I provide. If you ever have any questions, comments, concerns, requests, feedback, or just want to chat, feel free to leave me a message on the contact section at the bottom of the main page.
In terms of privacy & safety, it is our policy to use standard third-party banking to verify payment. We never sell any personal information. Also, I am working on getting venmo/cashapp/zelle options on the website so bare with me! Currently we accept:
- Credit / Debit Cards
- Offline Payments